PAT BERRY — TRADE COMPANION CHAPTER 13: Follow up on what matters Starter worksheet for review — October 19, 2026 Follow-up works best when it connects to something the person actually requested. A weekly dashboard should show promises, timing, and decisions. 1. Review people with an agreed next step and a due date this week. 2. Send the useful item or answer you promised. Ask whether the timing still works. 3. Record the result: next date, decision, pause, or stop. Remove people from active follow-up when they ask. Trade application Track open proposals, decision participants, implementation concerns, and mutual commitments. Weekly dashboard Week: _______________________________________________________ Person or ID: _______________________________________________________ Conversation type: _______________________________________________________ What matters to them: _______________________________________________________ Promised item: _______________________________________________________ Next action: _______________________________________________________ Due date: _______________________________________________________ Owner: _______________________________________________________ Status: _______________________________________________________ Pause or stop: _______________________________________________________ Use verified facts. Personalize examples. Keep private customer records in your own secure system.